General questions
Go to the user profile dropdown and click 'My courses'. Select the completed course and click ‘Download certificate’. Certificates are only available for courses that have been successfully completed, including passing any required assessments.
Click on the 'Forgot password' link on the login page and enter your email address. You will receive a link to reset your password. For security reasons, the link will expire after a set period, so please reset your password promptly.
Go to the user profile dropdown and click 'Edit profile'. You can make changes to your personal information, profile picture, and other information.
Yes. We offer a comprehensive range of training for a variety of audiences. To find out more and enquire about our complete training offering, go to https://www.siderise.com/fire-safety/training
Fill out our contact form here: https://sideriseacademy.com/training-enquiry/
Course related
Select the course that you interested in and click ‘Start now’.
Yes, our training platform is mobile-friendly. You can access courses from any device with an internet connection, including smartphones and tablets. Simply log in to the website using your mobile browser.
Yes. Look out for accreditation and certification badges .
Your course progress is displayed on your course dashboard. It shows the percentage of course materials you've completed, as well as assessments and assignments you've submitted.
Courses typically consist of a series of modules that include video lectures, readings and quizzes. Each course is designed to improve your understanding step by step, so we recommend that you follow the sequence provided.